Designing Futures of Money and FinTech

Through open banking, cryptocurrencies, or platform economies, money takes on new rules, obligations, implications, oversight and agency that challenge our conceptions and understanding of what money is. The existence of many different kinds of money, flowing through diverse more-than-human systems, invites profound questions for economists and political theorists. However, this workshop invites designers to the table, and reflects a call for the HCI community at large to be more involved in discussion and design of economies, markets and money itself. Beyond a designerly sensibility to the many subtle and social qualities of economic interactions, the challenge is to redesign money itself, as another agent in more than human infrastructures.

This DIS 2020 remote workshop will address urgent and exciting challenges in designing futures of money and FinTech. In light of increasing cashlessness, platform economies, Open Banking APIs, financial bots and cryptocurrencies, money is on the move – once inert, money is gaining agency, becoming programmable, automated, data-driven and part of ‘more than human’ infrastructures. These financial futures demand that designers engage with difficult questions of economy and value, while retaining a sensibility to the many subtle and social qualities of money and our everyday economic interactions. This two-day virtual workshop will therefore bring together practitioners and researchers to explore design challenges related to four broad themes:

  • Designing with Transactional Data
  • Designing Alternative Representations of Value
  • Money, Automation, Power, and Control
  • Financial Futures with Vulnerable Users

Developing scenarios related to these themes, the workshop will cultivate a rich design space to establish the value of design-led research in shaping our financial futures.

DIS 2020 like many other conferences will be running as a ‘remote conference’. We therefore hope workshops can be a rare opportunity for the DIS community to meet and engage closely with each other at this time. Originally envisaged as a one-day in-person workshop, we will now be running this workshop over two days online, doing our very best to accommodate varying time-zones and all of the other challenges of working remotely.

On July 7th, we will host a series of panels and discussion based on participants submissions around our four broad themes.

On July 8th, we will run a Design Sprint, working in remote teams to produce a series of ‘pastiche scenarios’ which will be shown at a public showcase in the evening.

Find out more about our agenda and plans for remote working

Participation is now closed. We invited researchers and practitioners to respond to our Call for Participation to offer one or more brief stories, scenarios, vignettes or design fiction narratives of financial technology use (or non-use). You can see the submitted papers and panels here.